COMPANY OVERVIEW
What is TRESTLE? The name “Trestle” originates from a bridge metaphor, symbolic of the type of service and support we provide our community association clients. A strong, dependable, and trustworthy partnership with our clients becomes the foundation that helps navigate and safely travel from where they are to where they want to be.
Trestle Management Group is proud to be locally owned and operated, specializing in the community management industry by providing flexible, nimble, and ultimately unsurpassed management services to all types of community associations throughout the greater Phoenix, AZ market.
In order to ensure our clients have the expert guidance they need to manage their communities effectively, Trestle Management Group possesses a number of professional credentials, achieving and maintaining the highest ethical and educational standards in the industry. Members of the Trestle Management Group team are certified through the National Board of Certification for Community Association Managers (NBC-CAM), the Community Association Institute (CAI), and through the Arizona Association of Community Managers (AACM). Our commitment to our clients is further demonstrated through our extensive, industry specific training in Facilities Management, Association Communications, Community Leadership, Community Governance, Risk Management, and Financial Management.
With our additional experience in the homebuilding industry in various capacities, Trestle Management Group possesses a unique blend of skills currently not being offered to homeowner associations. With backgrounds in residential construction and development, business operation and project management, and years of exceptional association management service to various communities, Trestle Management Group is poised to lead your association to a prosperous future.
Who is Trestle Management Group?
Foster vibrant and flourishing communities by supporting and simplifying the operations and governance of homeowner associations through the continued development and implementation of standardized yet flexible Community Management Systems, resulting in our clients’ operations becoming increasingly more efficient, reliable, responsive, and results focused.
COMMITTMENT INTEGRITY EXCELLENCE
Ensuring that your community is always placed first, enables Trestle Management Group to consistently be exactly where we want to be, right behind a well governed and prosperous community!
Preserve association assets
Utilizing our extensive background in community development and residential construction, Trestle Management Group is uniquely qualified to provide the vital technical knowledge needed to properly protect your community’s physical assets.
Maintain homeowner values
Through our comprehensive understanding of the delicate balance between upholding the aesthetics of your neighborhood and building a sense of community among residents, Trestle Management Group is able to enhance both the financial and personal value of every homeowner within the communities we are privileged to serve.
Establish and maintain continuity
Knowing that one of the only certainties in community associations is volunteer turnover, Trestle Management Group strives to quickly become the foundation for every aspect of your community. Simply stated, our goal is to build a long-term, professional and personal relationship with your community, ensuring your association is run smoothly for years to come.
Provide professional guidance in all management and financial matters
Through the constant improvement and integration of our Community Management Systems, Trestle Management Group will remain your association’s trusted resource for professional guidance and counsel in all matters concerning your community association.
At Trestle Management Group we realize that only by holding ourselves to the highest standards can we continually exceed our customers’ high expectations. Therefore, our Business Values consists of…
- an unwavering commitment to quality, in everything that we do.
- a devotion to the highest level of business integrity, management in accordance with the highest professional standards.
- always placing the interests of our clients before our own.
- employing and partnering with the most talented professionals in their field that share Trestle Management Group’s value system.
- providing a rewarding and supportive work environment that encourages the pursuit of excellence, personal growth, and teamwork.
- ensuring that it is not only our people, but also our business systems that differentiate our firm from our competition.
- the continual use and updating of an internal Operations Manual that details every aspect of the services we provide our clients and how those services are to be delivered, ensuring the people of Trestle Management Group deliver exactly what our clients have come to expect, every single time.
- making homeowner volunteerism more rewarding by expediting and simplifying the decision making and implementation processes, ensuring those involved will be rewarded by quickly realizing the fruits of their labor.
- a continuous and increasing focus on charitable causes leaving a lasting impact on the communities we serve.
Comments From Our Clients
Dedication and service…
“I just wanted to acknowledge your crucial role as an Association Manager. It’s not always understood just how many balls you need to juggle at any one time to provide the leadership that you bring to your clients, but I admire your dedication and service.”
Professionalism…
“Our Board of Directors was referred to you by one of the Board members your firm currently manages. She was one of the people on the Board who interviewed management companies and helped make the final decision on which company they would hire. She went on to say that since hiring you as their manager the entire Board has been impressed with your professionalism and with the level of management services you have provided.”
Making a difference…
“We have been living in our community for almost two years now and we are thrilled with the projects you have been able to complete in such a short period of time. You have been able to resolve all of the many long-standing issues that have plagued our community for years. Since taking over management of our community you have made such a difference, thank you!”
Providing the service your community deserves…
“With previous management companies we have had association managers who were overworked or simply not qualified to manage our association. In the past, the Board was managing the association managers instead of them managing the association. Now that you are managing our association, I have been very pleased with the results. You show a genuine interest and concern for our association and help to get our issues resolved. Your management style, knowledge, experience, and overall drive makes you very successful. As a Board Member, I am very pleased with the work you do and appreciate your knowledge in association management.”
Commitment and work ethic…
“As you are well aware, when you started managing our association there was a significant backlog of outstanding issues that had not been dealt with for many months and a group of rather hostile homeowners. The Board of Directors would like to commend you for aggressively pursuing and resolving all of these old issues in addition to handling new issues in a very timely manner. Due to the backlog of issues, we know you had to spend an inordinate amount of your personal time resolving these issues and we sincerely appreciate it. You have really demonstrated your level of commitment to your work and high work standards.”
Integrity and technical expertise…
“We sincerely appreciate the professional manner in which you always present yourself, especially when dealing with very difficult situations, the extent of your technical expertise in your field, your integrity, tenaciousness, and great interpersonal skills.”
Dedication and service…
“I just wanted to acknowledge your crucial role as an Association Manager. It’s not always understood just how many balls you need to juggle at any one time to provide the leadership that you bring to your clients, but I admire your dedication and service.”
Professionalism…
“Our Board of Directors was referred to you by one of the Board members your firm currently manages. She was one of the people on the Board who interviewed management companies and helped make the final decision on which company they would hire. She went on to say that since hiring you as their manager the entire Board has been impressed with your professionalism and with the level of management services you have provided.”
Seamless transition…
“I suppose what impressed me most was their ability to take over the management of our association without causing a lapse in service. During the transition process the business of the association stayed on course.”
Proactive management…
“Thank you for proactively managing our homeowners association and for always providing us the information we need to make informed decisions regarding the issues at hand.”
Leadership…
“I want to say that I feel that our community is in good hands with you in leadership. Thank you for all that you are doing.”
Making a difference…
“We have been living in our community for almost two years now and we are thrilled with the projects you have been able to complete in such a short period of time. You have been able to resolve all of the many long-standing issues that have plagued our community for years. Since taking over management of our community you have made such a difference, thank you!”
Putting communities first…
“You are a great asset to our community. In fact, your services are delivered with such a sense of ownership that one would think you live in our association.”