Job Description

Trestle Management Group is an established and growing local community management company, providing unsurpassed community management services to all types of homeowner associations in the greater Phoenix area. We are currently interviewing to hire an experienced HOA Portfolio Community Manager to add to our distinguished team of client service professionals at our East Valley Location. The successful candidate will provide exemplary day-to-day management services for a portfolio of community associations, which may include Homeowners, Condominium, Townhome and Developer-Controlled Associations. Superior client service, written and verbal communication, and project management skills are required. Our ideal Community Manager will also demonstrate unwavering professionalism, a positive attitude, and commitment to assisting our clients in ensuring their communities are a safe and well-maintained place to call home.

Requirements

  • 3 or more years of direct HOA Community Management experience
  • Knowledge of and working experience with a wide range of office software including word processing, spreadsheets, databases, graphics, and desktop publishing applications (particularly Word, Excel, PowerPoint, and Outlook)
  • Occasionally required to lift up to 20 pounds
  • Shall have a valid Arizona driver’s license
  • Shall have current automobile insurance

Responsibilities

  • Build positive and proactive relationships with the Boards, Homeowners, and Vendors
  • Obtain a thorough working knowledge of the governing documents of the associations managed and consistently and fairly enforce the guidance therein
  • Interface with and support internal team clients in a professional, supportive and positive manner
  • Manage 3rd party service, maintenance contracts and service delivery
  • Maintain each community via frequent inspections to ensure the highest level of aesthetics, functionality, and security
  • Create and distribute frequent homeowner and board communications, including newsletters, email blasts, board packets, meeting notices, special project notices, etc.
  • Fiercely manage the role of fiduciary partner of the community by working closely with the accounting team to manage delinquencies, revenue, expenses, and reserve activity
  • Create the draft annual budget for Board review and approval and monthly review and reporting of current financial activity versus the planned budget
  • Attendance at frequent board meetings, generally held in the evenings
  • Maintenance of a positive attitude, patience, and tact, and commitment to superior client service, despite the occasional challenges inherent to this industry
  • Constant commitment to and value for each of the communities we serve, seeking always to retain 100% of existing clients

Benefits

  • Health, Dental and Vision insurance with employer contribution
  • PTO and holiday pay
  • Retirement Plan with employer match

Salary

Dependent on experience. Please submit salary requirements with your resume.

Location

450 N. Dobson Road, Suite #201, Mesa, AZ 85201

Employment Type

Full Time

Trestle Management Group is an Equal Opportunity Employer. Trestle Management Group does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.